ONE
Put tables alongside the security queue. Then we can get our laptops out early and reduce everyone else’s queuing time rather than waiting until just before we get to the conveyor belt. It is virtually impossible to pull a laptop out of a bag whilst holding said bag, incidentally.
TWO
Employ passport control officers who have a [...]
Continue reading about 5 simple ways to improve the airport experience
Dear hotel chains,
While I completely understand your right to brand your hotels – after all, your guests will often choose to stay with you because they know what the brand name usually offers – you are starting to take the piss.
Let me explain something about names. My name is David Whitley. It is not David [...]
Continue reading about When hotel branding gets silly: An open letter
The joys of modern banking
In many ways, modern banking is wonderful. I can travel pretty much anywhere in the world and withdraw money from a machine using my trusty bank card. I can also pay for many things with my credit card just by a swipe and sign or tapping in a PIN.
It’s a million [...]
Continue reading about Using credit cards abroad – with extra security measures
Why the hospitality industry doesn’t get WiFi. Again.
I know by now that rambling on about wireless internet access isn’t exactly smashing the boundaries of literature and reportage, but today I encountered a classic example of why the hospitality industry (and by extension, the tourism industry) just doesn’t get it.
Moving house
I have just bought a house [...]
Continue reading about What is free WiFi access? An explanation for idiots in hotels and pubs
Essen business hotel
Last weekend, I stayed in the InterCityHotel in Essen, Germany. It was a perfectly pleasant business hotel, handily located for the central train station. But it did one thing differently that pleased me enormously.
Fruit juice for breakfast
Call me a glutton, but I like to drink more than a thimbleful of water or fruit [...]
Continue reading about Petty Gripes: #3 – Little glasses at breakfast in hotels
United Breaks Guitar
When the whole ‘United Breaks Guitars’ furore broke out, was I the only one that wished more backpackers would fly with United Airlines?
Wonderwall on the beach
You know the sort I mean – the people who don’t seem to be able to go travelling for more than two days without taking their guitar with [...]
Continue reading about Petty gripes: 2 – Backpacker guitarists
This is going to be the first in a series of utterly petty gripes; issues that I freely concede are not worth getting angry about, let alone cause to start on the protest marches and petitions. I’m probably the only one that thinks this way on many of these issues, but what’s the point of [...]
Continue reading about Petty gripes: 1 – Shops and cafés that sell coffee
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