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	<title>Grumpy Traveller &#187; hotel</title>
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	<link>http://www.grumpytraveller.com</link>
	<description>Travelling beyond the gushing hyperbole</description>
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		<title>The true test of a hotel concierge</title>
		<link>http://www.grumpytraveller.com/2011/09/18/the-true-test-of-a-hotel-concierge/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://www.grumpytraveller.com/2011/09/18/the-true-test-of-a-hotel-concierge/#comments</comments>
		<pubDate>Sun, 18 Sep 2011 21:21:12 +0000</pubDate>
		<dc:creator>David</dc:creator>
				<category><![CDATA[Petty Gripes]]></category>
		<category><![CDATA[Travel Industry]]></category>
		<category><![CDATA[budget travel]]></category>
		<category><![CDATA[concierge]]></category>
		<category><![CDATA[hotel]]></category>
		<category><![CDATA[hotels]]></category>
		<category><![CDATA[restaurants]]></category>

		<guid isPermaLink="false">http://www.grumpytraveller.com/?p=1917</guid>
		<description><![CDATA[Ask the concierge? Having spent the last week travelling around Switzerland and openly weeping at the cost of, well, absolutely everything, I’ve made unusually frequent encounters with people I don’t usually trust. Common consensus has it that hotel concierges are an excellent source of knowledge about the city they work in. They know where the [...]]]></description>
		<wfw:commentRss>http://www.grumpytraveller.com/2011/09/18/the-true-test-of-a-hotel-concierge/feed/</wfw:commentRss>
		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>Lesson for hoteliers: How to disappear from the guidebooks and lose customers</title>
		<link>http://www.grumpytraveller.com/2010/08/11/lesson-for-hoteliers-how-to-disappear-from-the-guidebooks-and-lose-customers/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://www.grumpytraveller.com/2010/08/11/lesson-for-hoteliers-how-to-disappear-from-the-guidebooks-and-lose-customers/#comments</comments>
		<pubDate>Wed, 11 Aug 2010 12:01:16 +0000</pubDate>
		<dc:creator>David</dc:creator>
				<category><![CDATA[Tips]]></category>
		<category><![CDATA[Travel Industry]]></category>
		<category><![CDATA[Travel Writing]]></category>
		<category><![CDATA[guidebooks]]></category>
		<category><![CDATA[hotel]]></category>
		<category><![CDATA[marketing]]></category>

		<guid isPermaLink="false">http://www.grumpytraveller.com/?p=1320</guid>
		<description><![CDATA[Close encounters of the guidebook kind This morning, I had what I thought was an extraordinarily encounter. Guide book writers may be more acquainted with it than I am. But, to me, it just didn’t make sense. I am currently in Bath, researching a city guide for a major Australian newspaper. As part of that, [...]]]></description>
		<wfw:commentRss>http://www.grumpytraveller.com/2010/08/11/lesson-for-hoteliers-how-to-disappear-from-the-guidebooks-and-lose-customers/feed/</wfw:commentRss>
		<slash:comments>10</slash:comments>
		</item>
		<item>
		<title>How to make a really bad hotel website in ten easy steps</title>
		<link>http://www.grumpytraveller.com/2010/07/20/how-to-make-a-really-bad-hotel-website-in-ten-easy-steps/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://www.grumpytraveller.com/2010/07/20/how-to-make-a-really-bad-hotel-website-in-ten-easy-steps/#comments</comments>
		<pubDate>Tue, 20 Jul 2010 07:39:25 +0000</pubDate>
		<dc:creator>David</dc:creator>
				<category><![CDATA[Petty Gripes]]></category>
		<category><![CDATA[Tips]]></category>
		<category><![CDATA[Travel Industry]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[hotel]]></category>
		<category><![CDATA[hotel wifi]]></category>
		<category><![CDATA[online]]></category>
		<category><![CDATA[technology]]></category>
		<category><![CDATA[web design]]></category>

		<guid isPermaLink="false">http://www.grumpytraveller.com/?p=1259</guid>
		<description><![CDATA[In recent weeks, I have been writing a few city guides, which means that I have had to visit a lot of hotel websites in order to get contact details. On the way, I have encountered some phenomenally irritating sites, but that of the Hotel De Las Letras in Madrid was the straw that broke [...]]]></description>
		<wfw:commentRss>http://www.grumpytraveller.com/2010/07/20/how-to-make-a-really-bad-hotel-website-in-ten-easy-steps/feed/</wfw:commentRss>
		<slash:comments>6</slash:comments>
		</item>
		<item>
		<title>Template letter for travel writers offered a ‘media rate’ by hotels, airlines &amp; tour operators</title>
		<link>http://www.grumpytraveller.com/2009/12/18/template-letter-for-travel-writers-offered-a-%e2%80%98media-rate%e2%80%99-by-hotels-airlines-tour-operators/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://www.grumpytraveller.com/2009/12/18/template-letter-for-travel-writers-offered-a-%e2%80%98media-rate%e2%80%99-by-hotels-airlines-tour-operators/#comments</comments>
		<pubDate>Fri, 18 Dec 2009 08:11:07 +0000</pubDate>
		<dc:creator>David</dc:creator>
				<category><![CDATA[Travel Industry]]></category>
		<category><![CDATA[Travel Writing]]></category>
		<category><![CDATA[airlines]]></category>
		<category><![CDATA[hotel]]></category>
		<category><![CDATA[tours]]></category>
		<category><![CDATA[travel pr]]></category>

		<guid isPermaLink="false">http://www.grumpytraveller.com/?p=453</guid>
		<description><![CDATA[I’m sure many travel writers have encountered a situation where they have been offered a ‘media rate’ by hotels, airlines and tour operators. And I’m sure many of us have struggled to know how to word the most appropriate response. Well never fear – just alter the details on this template letter to suit your [...]]]></description>
		<wfw:commentRss>http://www.grumpytraveller.com/2009/12/18/template-letter-for-travel-writers-offered-a-%e2%80%98media-rate%e2%80%99-by-hotels-airlines-tour-operators/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Petty Gripes: #3 – Little glasses at breakfast in hotels</title>
		<link>http://www.grumpytraveller.com/2009/09/29/petty-gripes-3-%e2%80%93-little-glasses-at-breakfast-in-hotels/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://www.grumpytraveller.com/2009/09/29/petty-gripes-3-%e2%80%93-little-glasses-at-breakfast-in-hotels/#comments</comments>
		<pubDate>Tue, 29 Sep 2009 08:16:16 +0000</pubDate>
		<dc:creator>David</dc:creator>
				<category><![CDATA[Petty Gripes]]></category>
		<category><![CDATA[breakfast]]></category>
		<category><![CDATA[Essen]]></category>
		<category><![CDATA[Germany]]></category>
		<category><![CDATA[hotel]]></category>

		<guid isPermaLink="false">http://www.grumpytraveller.com/?p=289</guid>
		<description><![CDATA[Essen business hotel Last weekend, I stayed in the InterCityHotel in Essen, Germany. It was a perfectly pleasant business hotel, handily located for the central train station. But it did one thing differently that pleased me enormously.   Fruit juice for breakfast Call me a glutton, but I like to drink more than a thimbleful [...]]]></description>
		<wfw:commentRss>http://www.grumpytraveller.com/2009/09/29/petty-gripes-3-%e2%80%93-little-glasses-at-breakfast-in-hotels/feed/</wfw:commentRss>
		<slash:comments>6</slash:comments>
		</item>
		<item>
		<title>Grumpy Traveller on other blogs</title>
		<link>http://www.grumpytraveller.com/2009/09/22/grumpy-traveller-on-other-blogs/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://www.grumpytraveller.com/2009/09/22/grumpy-traveller-on-other-blogs/#comments</comments>
		<pubDate>Tue, 22 Sep 2009 09:24:00 +0000</pubDate>
		<dc:creator>David</dc:creator>
				<category><![CDATA[Travel Writing]]></category>
		<category><![CDATA[101 Holidays]]></category>
		<category><![CDATA[accommodation]]></category>
		<category><![CDATA[b&b]]></category>
		<category><![CDATA[hotel]]></category>
		<category><![CDATA[train travel]]></category>
		<category><![CDATA[World of James]]></category>

		<guid isPermaLink="false">http://www.grumpytraveller.com/?p=274</guid>
		<description><![CDATA[I&#8217;ve been a little slutty recently, and contributing to a couple of other blogs. Ironically, given my little hissy fit about &#8216;character&#8217; accommodation yesterday, I&#8217;ve picked out a place I&#8217;d happily pay to stay at for 101Holidays.co.uk. My choice is the Hunter Valley Cooperage in New South Wales, Australia, which I visited last November. It&#8217;s [...]]]></description>
		<wfw:commentRss>http://www.grumpytraveller.com/2009/09/22/grumpy-traveller-on-other-blogs/feed/</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Character hotels vs chain hotels: Why travel writers will rarely recommend the best accommodation</title>
		<link>http://www.grumpytraveller.com/2009/09/21/character-hotels-vs-chain-hotels-why-travel-writers-will-rarely-recommend-the-best-accommodation/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://www.grumpytraveller.com/2009/09/21/character-hotels-vs-chain-hotels-why-travel-writers-will-rarely-recommend-the-best-accommodation/#comments</comments>
		<pubDate>Mon, 21 Sep 2009 09:12:31 +0000</pubDate>
		<dc:creator>David</dc:creator>
				<category><![CDATA[Travel Industry]]></category>
		<category><![CDATA[Travel Writing]]></category>
		<category><![CDATA[accommodation]]></category>
		<category><![CDATA[Berlin]]></category>
		<category><![CDATA[boutique]]></category>
		<category><![CDATA[design hotel]]></category>
		<category><![CDATA[Glasgow]]></category>
		<category><![CDATA[guesthouse]]></category>
		<category><![CDATA[Hilton]]></category>
		<category><![CDATA[hotel]]></category>
		<category><![CDATA[Ibis]]></category>
		<category><![CDATA[Mercure]]></category>
		<category><![CDATA[Premier Inn]]></category>
		<category><![CDATA[travel media]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://www.grumpytraveller.com/?p=272</guid>
		<description><![CDATA[Twitter confessions An interesting bout of shame-faced confession broke out on Twitter a week or so ago. A few travel writers – most of whom spend their time tracking down stylish design hotels or character-heavy, family-run accommodation – admitted where they actually like staying. Unsurprisingly, it wasn’t the ‘boutique’ pseudo art installations or quirky, personality-packed [...]]]></description>
		<wfw:commentRss>http://www.grumpytraveller.com/2009/09/21/character-hotels-vs-chain-hotels-why-travel-writers-will-rarely-recommend-the-best-accommodation/feed/</wfw:commentRss>
		<slash:comments>12</slash:comments>
		</item>
		<item>
		<title>Hotels: How not to respond to information requests from journalists</title>
		<link>http://www.grumpytraveller.com/2009/09/18/hotels-how-not-to-respond-to-information-requests-from-journalists/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://www.grumpytraveller.com/2009/09/18/hotels-how-not-to-respond-to-information-requests-from-journalists/#comments</comments>
		<pubDate>Fri, 18 Sep 2009 05:32:26 +0000</pubDate>
		<dc:creator>David</dc:creator>
				<category><![CDATA[Travel Industry]]></category>
		<category><![CDATA[Travel Writing]]></category>
		<category><![CDATA[Christmas]]></category>
		<category><![CDATA[hotel]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[PR]]></category>
		<category><![CDATA[resort]]></category>

		<guid isPermaLink="false">http://www.grumpytraveller.com/?p=269</guid>
		<description><![CDATA[Information from hotel This morning, I received a reply from a hotel. I’m currently researching a feature on getting away from the whole family Christmas thing and thought this resort might be a good possible inclusion. But I needed a bit of information on it first before I could assess.   The response The response, pasted below, [...]]]></description>
		<wfw:commentRss>http://www.grumpytraveller.com/2009/09/18/hotels-how-not-to-respond-to-information-requests-from-journalists/feed/</wfw:commentRss>
		<slash:comments>6</slash:comments>
		</item>
		<item>
		<title>What is a budget hotel? The travel media doesn’t seem to understand</title>
		<link>http://www.grumpytraveller.com/2009/09/09/what-is-a-budget-hotel-the-travel-media-doesn%e2%80%99t-seem-to-understand/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://www.grumpytraveller.com/2009/09/09/what-is-a-budget-hotel-the-travel-media-doesn%e2%80%99t-seem-to-understand/#comments</comments>
		<pubDate>Wed, 09 Sep 2009 08:51:34 +0000</pubDate>
		<dc:creator>David</dc:creator>
				<category><![CDATA[Travel Industry]]></category>
		<category><![CDATA[Travel Writing]]></category>
		<category><![CDATA[accommodation]]></category>
		<category><![CDATA[budget hotel]]></category>
		<category><![CDATA[budget travel]]></category>
		<category><![CDATA[economy]]></category>
		<category><![CDATA[hotel]]></category>
		<category><![CDATA[PR]]></category>
		<category><![CDATA[Sunday Times]]></category>
		<category><![CDATA[Travel + Leisure]]></category>
		<category><![CDATA[travel media]]></category>

		<guid isPermaLink="false">http://www.grumpytraveller.com/?p=262</guid>
		<description><![CDATA[Travel media and budget hotels I have come to the conclusion that people working in the travel media are in some kind of fantasy land. Recently, I have seen so many stories about the best budget hotels in various locations and have had the same reaction every time. Simply put, the travel media definition of [...]]]></description>
		<wfw:commentRss>http://www.grumpytraveller.com/2009/09/09/what-is-a-budget-hotel-the-travel-media-doesn%e2%80%99t-seem-to-understand/feed/</wfw:commentRss>
		<slash:comments>12</slash:comments>
		</item>
		<item>
		<title>Tipping etiquette and ‘service not included’: The socially acceptable add-on charges</title>
		<link>http://www.grumpytraveller.com/2009/07/27/tipping-etiquette-and-%e2%80%98service-not-included%e2%80%99-the-socially-acceptable-add-on-charges/#utm_source=feed&#038;utm_medium=feed&#038;utm_campaign=feed</link>
		<comments>http://www.grumpytraveller.com/2009/07/27/tipping-etiquette-and-%e2%80%98service-not-included%e2%80%99-the-socially-acceptable-add-on-charges/#comments</comments>
		<pubDate>Mon, 27 Jul 2009 06:07:48 +0000</pubDate>
		<dc:creator>David</dc:creator>
				<category><![CDATA[Etiquette]]></category>
		<category><![CDATA[Travel Industry]]></category>
		<category><![CDATA[hospitality]]></category>
		<category><![CDATA[hotel]]></category>
		<category><![CDATA[restaurant]]></category>
		<category><![CDATA[tipping]]></category>

		<guid isPermaLink="false">http://www.grumpytraveller.com/?p=165</guid>
		<description><![CDATA[Tipping for good service? Or all the time? I’m fairly sure that this one will open up a can of worms, but let’s run with it anyway. Cards on the table  &#8211; I hate tipping, hate the fact that I’m expected to tip, and hate the attitude I’m given when I don’t. And yes, this [...]]]></description>
		<wfw:commentRss>http://www.grumpytraveller.com/2009/07/27/tipping-etiquette-and-%e2%80%98service-not-included%e2%80%99-the-socially-acceptable-add-on-charges/feed/</wfw:commentRss>
		<slash:comments>20</slash:comments>
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